Thursday, April 27, 2006
This happened at HDFC ATM, Aluva!
Mr. Prasanth was in need of some urgent money as he had to pay his bills and college fees which were in due. He went to the HDFC ATM to withdraw money and say what, the ATM got stuck. A message came out saying that the ATM is temporarily out of service and guess what, his credit card also got stuck along with it. He waited for about 10 minutes hoping that the machine would start working. The branch office was nearby and he went to enquire over there. The office staff were very busy. The watchman came and enquired what had happened. After listening to the incident he said that cash had to be filled into the machine, which would happen only in another week and then he has to provide some ID proof to get back his card. When he said that he was in urgent need of the money they said that he had to go through the routine method to get back his card no matter what happens.Mr. Prasanth had to leave empty handed because of the lack of a small help from the office staff, which they have done at that moment itself.The matter is that if he wanted to get the cash he needed, he had to work extra time for the money ( he does a part time job).God only knows how frustrated he would have been and hey, thanks to the ######ing stupid ATM machine.They can put a man on the moon, but they can't figure out how to help a man in dire need of money. Wonderful!